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Frequently Asked Questions
General issues
Are the proxies static or dynamic?

All our proxies are dynamic

What is the maximum number of connections possible?

There will be no limitations on the number of connections to the mobile proxy. Just consider the bandwidth. We recommend not using more than 50 simultaneous connections to the mobile proxy

Are your proxies unlimited?

Yes, full unlimited with no speed or traffic limitations

Can I use mobile proxies in profiled applications?

Yes, there are no restrictions on using profiled applications. The most important thing is that the application you will be using supports proxy protocols: HTTP(s) and Socks5

What is IP address rotation by link?

When selecting IP address rotation by link, your mobile proxy will change the IP address every time you follow a link or your software sends a command to change the IP

How often can you change the IP address on mobile proxies?

Minimum, every minute and with no limitations on the number of changes

Can I change the IP address of the mobile proxy?

Yes, you can. Both automatically and manually

What are the benefits of mobile proxies?

Mobile operators have a limit on the number of IP addresses that are issued to mobile Internet subscribers. These addresses constantly change from connection to connection, so the mobile Internet user has a more than high degree of trust on all major resources (Facebook, Instagram, Twitter, etc.) If a large resource blocks one of the IP addresses of the mobile operator, then hundreds and thousands of users will be left without access to this resource.

How many sessions can be launched per port?

We don't limit the number of (streams, sessions, connections) to our mobile proxy. You can work with any number of streams across the "bandwidth." Typically, the maximum number of connections should be tested individually

Can I use your proxies to work with social networks like ...?

Of course, you can use our proxies for any social networks, provided that the usage complies with the terms of service of our website

Will your proxies work for Instagram?

Yes, our clients trust us and work on Instagram in all fields of activity. For large volumes of private dynamic proxies, we can offer discounts

How to buy proxies?

To place an order, choose the quantity and duration of the proxies, log in to the website using your preferred method, and proceed with the payment. Within a few seconds, you will receive the proxies, port, and authorization method according to your choice

What payment systems are available?

We accept payment via USDT TRC20 / USDT ERC20 / BTC / ETH

Can I check the proxies before purchasing?

Yes! After registration, you can get 24 hours of free testing

Are there any limitations on using the proxies?

Yes, the limitations are outlined in the terms of service agreement, which you are required to review and accept before making a purchase

How often do you add/update the list of addresses?

We always strive to provide the widest range of IP addresses possible. Your addresses will not change during their usage, except for replacement upon request

Do you offer refunds?

We have a friendly support team and a money-back guarantee with no questions asked. Please write a support request

How long will it take to receive the IP after payment?

Immediately after making the payment, within a few seconds. Proxies are available in your personal account after issuance

Technical issues
Can you use proxies on multiple devices simultaneously?

Yes, but it's worth remembering that for optimal proxy performance, it's recommended not to use more than three simultaneous connections

How stable are your proxies?

Our network ensures uptime at 99.8%, providing high availability and reliability of our services for carrying out your tasks without significant interruptions

Can you configure proxies in the browser?

Yes, of course, you can configure proxies in any browser

What authentication methods do you have?

We provide authentication via username/password, as well as by IP without username/password

How to verify that the proxy settings have been successfully applied?

To verify, you need to use checkers such as 2ip.ua or whoer.net

What is the actual speed of your proxies?

The average speed of the proxies is 20 Mbps. Also, it's worth noting that the speed and ping depend directly on the server/resource to which the IP address is connecting and your internet channel from where the request is coming

Do I need to install or download anything to work with proxies?

No, our proxies work with any software for this purpose. The easiest setup for proxies is in the browser

Are your proxies anonymous?

Yes, all our proxies are fully anonymous and are not detected by proxy detectors

Are proxies tracked?

Fully anonymous proxies that we provide cannot be tracked

What to do if the proxy is not working?

If the proxy stops working, you should contact our support team. We will quickly check the functionality of the proxy and replace it with a new one if necessary

What is Dual Link technology?

Dual Link is a technology where all proxies have an IP change speed of 0-1 second, providing practically instant switching and uninterrupted operation during IP change. While you are working, the next IP is already ready for switching

What is TwinPort technology?

TwinPort is a technology that allows you to use both HTTP(s) and Socks5 protocols simultaneously without the need for switching; both protocols are always available simultaneously

What is your pool of addresses?

Vodafone 208984, Kyivstar 211472

Referral program
How does the referral system work?

The referral system is one of the win/win features of our website. By inviting friends or your clients, you receive 20% of the amount they spend on purchasing goods

Can a referral discount be provided?

First of all, we have a system of 10% for 10%. Using the link and promo code through which referrals register, 10% of the rewards are credited to you, and a 10% discount is provided to the referrals. You can contact support to change this percentage in one direction or the other. For example, 5% rewards for you and a 15% discount for referrals

How to invite a friend?

In order for your referral to be credited to you, you need to invite them through a special link located in (Control Panel -> Referral System)

Can you become a referral after registration?

Yes, to gain access to the referral program, please contact support

Is it possible to change or remove the promo code of the current referral system?

Yes, you can change the promo code in the "Referral Program" section of your personal account to one you prefer, provided it's not already in use

Is there a limit on the number of referrals?

No, there is no limit on the number of referrals

How to withdraw money?

Withdrawal of funds is available when the amount of your bonuses exceeds $50. To withdraw to a card or cryptocurrency wallet, submit a withdrawal request in the "Referral Program" section. Alternatively, you can use the bonuses in the store

What is a promo code?

A promo code is a unique alphanumeric code that can be used to access various promotions, such as discounts on the final product price, one-time account top-ups, free extension of packages, and other promotional bonuses

Security
Are your proxies safe?

When using our proxies, you don't have to worry about your internet security, and we also don't keep proxy logs

Do proxies protect against viruses?

Although proxies are not full-fledged antivirus software packages, private proxies can assist computer firewalls and many others. However, you should understand that they are still susceptible to malware, hacker attacks, etc., if proxies are used carelessly

Is it legal to use proxies at all?

Proxies have many different applications, including remote work capabilities; setting up user support systems located outside a specific network; protecting networks and internet users from harmful content; streaming online content from outside the country, and much more. Therefore, the use of proxies is entirely legal

Can proxies protect against blocks 100%?

Mobile proxies cannot be blocked because your original IP constantly changes. If the service collects data, the blocking may not be related to IP but rather to a set of other factors, such as account trustworthiness, software, and other factors considered by the service

What to do to minimize the risk of blocking a new IP?

To minimize the risk of blocking a new IP, it is necessary to adhere to the existing limitations of the resource for which the proxies are used. For example, in social networks, if the maximum number of invitations is 50, it is not advisable to attempt to exceed this limit. In such cases, purchase the number of proxies needed for your workload

Proxy settings
Can you change the proxy password?

Yes, you can change the password, the IP change time, and also bind an IP for direct access directly in the personal account

Will the proxies work with my software?

Of course, if the program supports working with proxies, our proxies will work with that program